Booking Terms
General Terms / Booking
All contracts concluded between us and you the customer are subject to our standard terms and conditions. This website is for the purpose of communicating prices and availability, it should therefore not be regarded as an offer. A contract is only concluded by sending you confirmation of our acceptance. The contractual document is contained in the acceptance from us of your offer, and our terms and conditions which are incorporated into the acceptance and excludes any other representations. This does not affect your statutory rights as a consumer.
Credit card charge may apply, (2%) No fee for debit cards including solo and switch.
Cancellations Up to 21 days prior to the guest's scheduled arrival date, a penalty of 30% of the total accommodation cost will be applied
20-7 days prior to the guest's scheduled arrival date, a penalty of 70% of the total accommodation cost will be applied
6-0 days prior to the guest's scheduled arrival date, a penalty of 100% of the total accommodation cost will be applied
Name changes Name changes are not accepted. Name changes are subject to the reservation and cancellation conditions. Name changes are considered as a new booking. Cancellation fee applies for the old booking, according to the above mentioned conditions.
Failure to provide your reservation
If for any reason we cannot provide the holiday booked we will look to provide a suitable alternative. If we are unable to offer an alternative or the alternative offered is unsuitable we will offer a full refund.
All holidays and flights advertised in this website are bound by the relevant Tour Operators terms and conditions and are subject to availability.
It is the responsibility of the lead passenger to disclose facts about any passengers that may affect their ability to travel eg, a) Criminal Offences ( Persons wishing to travel to the USA that have any criminal records including driving offences, must declare these at the time of booking the holiday) b) previous deportations from the destinations that you are travelling to.
It is a condition of booking that you take out the right travel insurance. We reserves the right to refuse to accept any order placed by you the customer.
Each Tour Operator or Airline reserves the right to change holiday details and/or flight and routes. The prices shown on this website are valid at the time of input, however we reserve the right to change our prices or other details at any time. Prices may go up or down. The consultants will confirm the correct price or advise of any amendments before your Holiday or Flight booking is confirmed.
We can't be held responsible for any loss or delay that may occur as a result of passports or visas not being produced for travel. The lead passenger must be aged 18 years or over and must accept responsibility for all travelling.
The carriage of passengers and their baggage is subject to provisions of the Warsaw convention (as amended if applicable) national legislation and the carriers conditions of carriage.
Flights Please be aware that the above conditions are for accommodation only bookings. Each airline has their own booking conditions. Most airlines flights are non changeable and non refundable after booking.